Terms of sale

01Scope, seller and payment providers

These Terms of Sale apply to any purchase of credits, subscriptions, personalised content or paid services on the SpiriIA platform. The contracting entity depends on the payment method you choose: for payments made through Stripe or PayPal, the seller is VELTYZ GROUP LLC (see the Legal notice); for payments made through Inflowpay, the sale is made by INFLOW PAY acting as Merchant of Record, as described below.

SpiriIA is a reflective artificial intelligence tool; it is not predictive. A purchase gives access to the features of the service, not to any particular result, and nothing offered on the platform constitutes medical, legal or financial advice (see the Terms of use).

How payment works: sales are made in the SpiriIA chat, on whichever messaging channel it is offered (WhatsApp, Telegram, Discord, Messenger, Instagram, SMS, web chat, etc.). When you place an order, you receive a secure payment link hosted by the payment provider. SpiriIA never sees or stores your card number. Three independent payment providers are available (Stripe, PayPal and Inflowpay), and the seller depends on the one you choose:

• Stripe: bank cards, Apple Pay, Google Pay and recurring subscriptions. For these payments, the seller is VELTYZ GROUP LLC; Stripe acts only as a payment provider;
• PayPal: for these payments, the seller is VELTYZ GROUP LLC; PayPal acts only as a payment provider;
• Inflowpay (INFLOW PAY, a French simplified joint-stock company (SAS), European Union): for payments made through Inflowpay, Inflowpay acts as our authorised Merchant of Record. You are expressly informed that all financial transactions, invoicing and tax collection (VAT, Sales Tax, etc.) relating to these payments are handled entirely by Inflowpay, which is the contracting entity for the sale. By placing an order paid through Inflowpay, you enter into a direct sales contract with INFLOW PAY as an authorised reseller.

Each provider processes your payment under its own terms and privacy policy. Stripe and PayPal only execute the payment: they are not the seller and they do not decide on refunds. Whichever payment method you choose, SpiriIA (VELTYZ GROUP LLC) decides on and issues refunds (for Inflowpay payments, by triggering them through the Inflowpay tool) and provides the evidence in the event of a payment dispute (see the Refund policy).

02Prices, currencies and bank descriptor

• Pricing: prices are fixed and expressed in US dollars (USD). The applicable price is the one displayed in the chat at the time you confirm your order. For payments made through Inflowpay (Merchant of Record), prices are shown inclusive of all taxes, taking into account the local tax rules of your country of residence.
• Accepted payment methods: bank card, Apple Pay and Google Pay (via Stripe), PayPal, and the payment methods offered on the payment page of the provider you choose (Stripe, PayPal or Inflowpay). Recurring subscriptions are paid via Stripe.
• Currency conversion: the price shown in the chat is in USD. Depending on your bank, conversion into your local currency and any foreign-exchange fees are applied by your card issuer (or by the payment provider, if local-currency conversion is enabled). Where the provider allows it, the exact amount debited in your local currency is shown on the payment screen.

Price changes

VELTYZ GROUP LLC and, for payments made through Inflowpay, its Merchant of Record (Inflowpay / INFLOW PAY) reserve the right to change the prices of the service and credit packs at any time.

• For one-off purchases of credits or content: the applicable price is the one displayed in the chat at the exact moment you confirm your order.
• For recurring subscriptions: if the price of a subscription increases, you will be notified by message in the chat (and by e-mail where we hold your address) at least thirty (30) days before the new price takes effect. If you do not accept the change, you retain the right to cancel your subscription free of charge before the new price comes into force. If you do not cancel before that date, the new price will automatically apply from the next renewal.

03Virtual credit system

As part of the service, SpiriIA may offer virtual credits allowing you to use specific features (generating text, images, voice messages or frequencies).

• Virtual credits are not real currency, have no monetary value outside the platform, and cannot be transferred between accounts.
• Purchased credits are consumed as prompts are submitted to the AI engines.
• Unless explicitly stated otherwise at the time of purchase, credits bought individually remain valid for as long as your account stays active.

04Express waiver of the right of withdrawal

In accordance with international e-commerce legislation and Article L.221-28 of the French Consumer Code (and its international equivalents) concerning the supply of digital content not provided on a tangible medium where performance has begun:

By confirming your order and immediately accessing the AI generation features or your credit balance, you:

1. expressly request immediate performance of the contract before the statutory withdrawal period expires;
2. acknowledge and expressly accept that you lose your right of withdrawal (and any possibility of a statutory refund on that ground) as soon as the digital service has begun to be performed (for example, upon sending your first prompt to the AI or upon credits being made available).

05Automatically renewing subscriptions and cancellation

SpiriIA offers subscription plans — Lux, Aura, Astral, Cosmos and Akasha — billed monthly or annually. Subscriptions are paid by automatic recurring payment via Stripe.

• Explicit consent: before your first payment, you give your explicit consent to the recurring payment by ticking a box. Without this consent, no subscription is created.
• Renewal: the subscription is taken out for an initial period (one month or one year) and renews automatically for successive periods of the same length, at the price in force at the time of subscription (subject to the price-change rules above), unless cancelled.
• Renewal reminder: before each charge, we send you a reminder in the chat. This reminder, like payment receipts, is a transactional message and not marketing.
• How to cancel: you may cancel your subscription at any time, free of charge and without penalty. Cancellation can be done directly:
  • with the /cancel_subscription command (or menu entry) in the chat;
  • or through the Stripe customer portal;
  • or by contacting support at admin@spiriia.com.
• Effective date: cancellation takes effect at the end of the period already paid. You keep access to paid features until then. No pro-rata refund is issued for the remaining time, except where required by law.
• Changing plan: a plan cannot be changed during a billing period. A change you request applies at the next renewal.

06Payment security and fraud prevention

To protect you and to limit fraud, the following controls apply, or may be applied, to payments:

• 3-D Secure: strong customer authentication (3-D Secure) is requested for your first purchase and for any payment of USD 100 or more.
• Ceilings and frequency limits: purchase ceilings and frequency limits may be applied.

These controls may result in an additional authentication step or in an order being declined. If you believe a payment was blocked by mistake, use the /paysupport command in the chat or write to admin@spiriia.com.

07One-click payment (saved card)

After a first purchase, you may choose to have your card saved with Stripe (never with SpiriIA, which does not see or store it) so that you can make later purchases in one click.

• Saving your card is optional and is done only with your explicit consent.
• You may withdraw your consent at any time with the /remove_card command (or menu entry) in the chat or by contacting support at admin@spiriia.com.